Privacy Policy

Last Updated: January 1, 2024

1. Introduction

Strata Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our services or interact with our website.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number, company name)
  • Project requirements and specifications
  • Business information necessary for service delivery
  • Payment and billing information
  • Communications and correspondence with us

2.2 Information Collected Automatically

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookie data and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and deliver our services
  • To communicate with you about projects and services
  • To process payments and manage billing
  • To improve our services and develop new features
  • To send relevant updates and marketing communications (with your consent)
  • To comply with legal obligations and protect our rights
  • To detect and prevent fraud or security issues

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our business (e.g., hosting providers, payment processors)
  • Legal Requirements: When required by law or to respond to legal processes
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, property, or safety, or that of others
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access or disclosure
  • Accidental loss or destruction
  • Unlawful processing
  • Damage or alteration

These measures include encryption, access controls, secure development practices, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain business records for analysis and auditing

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your data for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and site performance
  • Provide targeted content and features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

12. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Strata Labs
Data Protection Officer
Email: matthew@strataconsult.io
Phone: +1 868 359 2169

We will respond to your inquiries within a reasonable timeframe and work to address your concerns promptly.

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority or supervisory authority in your jurisdiction.

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