All Fours Support

Contact us

Email privacy@strataconsult.io with the subject "All Fours support". To help us find your account, include your username (shown in the game), your device and the app version (shown at the bottom of Settings).

Report a player or an offensive username

Usernames are the only content players create in All Fours; the game has no chat. Usernames are checked by our server when they are set, but if you see one that is offensive, or a player who is abusing the game, email privacy@strataconsult.io with the subject "All Fours report" and include the username and what happened.

We review reports within 24 hours and rename or remove the account when it breaks our rules.

Delete your account

Email privacy@strataconsult.io with the subject "All Fours account deletion" and include your username. Uninstalling the game does not delete your account. What we delete, and when, is described in section 8 of the privacy policy.

Common questions

Can I buy Doubloons?

No. Doubloons are earned and spent only inside the game. They can't be bought with real money, can't be cashed out, and have no monetary value.

I ran out of Doubloons. How do I keep playing?

Collect your daily reward, or, when you can't afford a table, choose to watch a short ad that pays that table's entry fee. Offline games against the computer are always free.

I reinstalled the game. Is my progress gone?

On iOS, reinstalling on the same device returns you to the same account. If you moved to a new device or your progress is missing, contact us with your old username.

The game says it can't reach the server.

Check your internet connection; the game reconnects on its own when the connection returns. You can keep playing offline against the computer in the meantime. If it lasts, contact us.

Privacy

What the game collects, and why, is described in the All Fours privacy policy.